Over the years, Optiva Digital has made significant progress in reducing HR costs and improving operating effectiveness for our clients through the implementation of HR system and process improvements that work for the business to achieve its strategic objectives in performance and growth.
Most organisations understand that digital transformation is key to survival, but only 3% have completed digital transformation across the enterprise. To do so, they need to be able to analyse large amounts of data, turn insights into actions, and above all, realise the promise of today’s connectivity – a challenging task for many businesses.
Artificial Intelligence (AI) is no longer a future possibility — it is a current reality that offers significant business opportunities. One of the most compelling areas for AI is customer service, where AI software can provide efficient, reliable, scalable, 24x7 responsiveness to customers, and many organizations are already deploying AI-based customer service functionality in their landscapes.
This model doesn’t work for every engagement. However, when the engagement is reasonable, Diverse shoulders the responsibility and accountability that the offshore work stream is delivered. Typically, this model requires a Diverse SAP expert to be on-site, with the rest of the team off-shore.
Optiva Digital has delivered our SAP project with all the perceived benefits we had envisaged while starting the project. Our initial fears of embarking on SAP journey were allayed by their experience and hard work.Mr. Aditya Khemka, CEO, CP Plus
Optiva Digital has provided excellent services to Reckitt Benckiser. Their approach to work is excellent with strong customer focus...!!Mr. Abhijeet Roy Chowdhury, ISGS Head, Reckitt Benckiser